Dealing with Problems (Summary)
Touch Pad / Touchscreen
The cursor cannot be con-If you are using an external mouse, ensure that the external mouse has been connected
trolled properlycorrectly.
Restart the computer by using the keyboard (Press , U , and select [Restart] with
R ).
Be sure to use the Display Rotation Tool to rotate the display.
If the computer does not respond to keyboard commands, read ?No response?
( page 33).
?
The cursor does not move inWhen the Microsoft IntelliMouse? Wheel mode or the original mode is set for the
scrolling area of the touchtouch pad, only scroll operations are possible for the right part or bottom part of the touch
padpad. In this case, cursor operations are possible by using the work surface excluding the
right part or bottom part. When no mode is set, the entire surface of the touch pad can be
used for cursor operations.
Unable to input using theHas the Setup Utility been used to set [Touch Pad] to [Enable]?
touch padWhen external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be
used.
Has the touch pad driver been properly installed?
Unable to point correctlyAs a result of the physical characteristics of the touchscreen, sometimes the position of
with the stylus includedthe stylus does not match the position of the cursor on the screen. This is not a malfunc-
with the computertion. Perform [Calibration] ( page 14).
Unable to input by touchingHas the Setup Utility been used to set [Touchscreen] to [Enable]?
the displayWhen mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be
used.
Has the touchscreen driver been properly installed?
Display Rotation
The display cannot be ro-When some applications are running, the display may not be rotated and the operation of
tated and the operation ofthe touch pad and the touchscreen may not match the display angle. Press the rotation
the touch pad and the touch-button 1 - 3 times (until the operation of the touch pad and the touchscreen matches
screen do not match the dis-the display angle). After exiting the application, rotate the display, then start up the
play angleapplication again.
If the problem persists, restart the computer.
The display is not rotatedConfirm that the default angle of each mode is correctly set. ( ?Display Rotation?)
automatically by switchingDo not switch from Laptop mode to Tablet mode, or vice versa, while Windows is in the
from Laptop mode to Tab-process of switching users with the Fast User Switching function.
let mode, or vice versa
When the screensaver startsSome screensaver types do not display anything on the screen for the first minute or so.
while the display is rotated,Try changing the screensaver type.
nothing is displayed on the
screen
Reference Manual
The Reference Manual isIs Acrobat Reader installed?
not displayedIf Acrobat Reader is not installed, run [c:\util\reader\acroreader51_enu_full.exe] in [start]
Troublesahooting- [Run] to reinstall the program. When installing the program, do not change the instal-
lation destination folder. If the destination folder is changed, the Reference Manual can-
not be opened from the [start] menu.
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ACEC
