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How to Resolve the Problem
When the operation does not start or work properly, check the following items.
1Does the computer power on?
No
Refer to this section when the keyboard or touch
Yespad do not operate, or when the screen is not dis-
played
Click [start] - [Reference Manual], and refer to Refer to ?Dealing with Problems (Summary)? in
onscreen Reference Manual.this manual. (� page 41)
View troubleshooting methods and other informa-
tion not included in this manual.
If you cannot resolve the problem: refer to step 2.
2Does the software application run?
YesNo
Refer to each software application?s help section. Regarding the pre-installed software on this com-
For Windows, click [start] - [Help and Support] puter (� page 59), ask the makers of the soft-
and refer to Windows Help.ware applications. (� page 48)
If you cannot resolve the problem: refer to step 3.
3Do the connected peripherals work properly?
Yes
Refer to this section even if the peripheral device is No
not connected.
Contact the peripheral device makers.
Refer to the manual included with the peripheral
device for contact information.
T
If you cannot resolve these problems: Refer to your technical support office (� page 60)
Troubleshooting
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ACEC
