TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIOVIDEOSolutions
Adjust antenna location and connection
Noisy Audio Snowy Video
Adjust antenna location and connection
Multiple Image /Check antenna lead-in wire
Noisy Audio
Color shift in picture
Move television away from electrical appliances, lights,
vehicles and medical equipment
Noisy AudioInterferenceENGLISH
Increase volume
Check mute
Check television SPEAKERS on/off
No Audio
Normal Video
Change channel
Set TV or Cable Mode Properly
Check antenna cables
Noisy AudioNo Video with Snow
Check if power cord is plugged into active outlet
Adjust brightness and audio controls. Normalize Picture settings.
Change channel
Check cable connections
?
Program the remote control again
No AudioNo Video Check second video source operation
Make sure that a PC is not connected to HDMI input.
This is a normal condition to prevent image burn-in. This feature can be
Picture shifts slightly (horizontally or turned off. However, turning off this feature may result in image
vertically) when turned on, while retention on screen. (refer pg. 18)
Normal Audio
changing channels or within a
duration of two (2) hours of viewing.
Confirm that cables are in the correct jacks
Adjust color settings
Change channel
Normal AudioNo Color
Check for broken pins on S-Video cable
Check if audio is set to Stereo or Mono, not SAP
Wrong Audio
Normal Video
Change CC (Closed Captioning) from Text Mode
Normal AudioBlack Box on Screen
Replace remote control batteries
Normal AudioNormal Video
Intermittent Remote Control Operation
Control panel may be locked. Press ACTION and TV/VIDEO buttons
No effect when pressing TV front control panel keyson the TV front simultaneously, then quickly press ACTION and
W VOL buttons simultaneously.
25 z |
ACEC
