Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do
not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail
[email protected], or web site
(http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
PowerPage
No power.eInsert the AC power supply cord securely into a known active AC outlet.5
The unit switches to the eThis is a power saving feature. You can turn it off if you would prefer (Set Up?Off Timer?46
standby mode.Off). Press [? , DVD POWER] to turn the unit on.
eOne of the unit?s safety devices may have activated. Press [? , DVD POWER] to turn the unit?
on.
Operation
The unit is on but cannot be eSome operations may be prohibited by the disc.?
operated.eThe unit is hot (?U14? appears on the display). Wait for ?U14? to disappear.51
eOne of the unit?s safety devices may have activated.?
Reset the unit as follows:
1.Press [? , DVD POWER] to switch the unit to standby.
If the unit doesn?t switch to standby, press and hold [? , DVD POWER] for about 10 sec-
onds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
2.Press [? , DVD POWER] to turn the unit on.
Picture
eWhen progressive output is on, refer also to ?Progressive video? below.
The images from this unit do eMake sure that the television is connected to the AUDIO/VIDEO terminal, S-VIDEO OUT ter-5
not appear on the television.minal or COMPONENT VIDEO OUT terminal on this unit.
eMake sure that the television?s input setting (e.g., VIDEO 1) is correct.?
eYou have set ?TV Type? to ?4:3 (480P)? or ?16:9 (480P)? in the TV Screen menus, but the?
television isn?t compatible with progressive signals. Press and hold [+ ] and [TIME SLIP] on
the unit at the same time for about 5 seconds. The setting will change to interlace.
Television reception worsens eThis can occur because the signals are being divided between the unit and the television. ?
after connecting the unit.It can be solved by using a signal booster, available from audio-visual suppliers. Consult your
dealer if reception does not improve.
Reference
Screen size is wrong.eCheck the settings on your television.?
eCheck the settings for ?TV Type?, ?4:3 TV Settings for DVD-Video? or ?4:3 TV Settings for10, 47
DVD-RAM? in the TV Screen menu.
On-screen messages do not eGo to the Display menu and select ?Automatic? for ?Status Messages?. 47
appear.ePress [STATUS] to show the on-screen messages constantly. 39
The blue background does eGo to the Display menu and select ?On? for ?Blue Background?.47
not appear.
There is ghosting.eTurn ?MPEG-DNR? off if it is on.38
Play stops for a moment dur-ePlay may stop where two play lists join, but this is not a malfunction.?
ing Quick View.
Progressive video
There is ghosting when pro-eSet ?Progressive? to ?OFF?. This problem is caused by the editing method or material used on38
gressive output is on.DVD-Video, but should be corrected if you use interlace output.
There is no apparent change eThe effect is less perceivable with some types of video.?
in picture quality when
adjusted with the Video menu
in the on-screen menus.
52
RQT6920
ACEC
