Troubleshooting Tips
Below is a list of symptoms you may encounter with your TV. Before you call for service, make these
simple checks.
Symptom Possible Causes What you should do
No display on screen Faulty power supply Check whether power cord is properly connected
TVs Power not turned into the mains socket and to your TV. If there is still
on no power, disconnect plug. Wait for 60 seconds and
re-insert plug. Switch on TV again.
Press the key on the remote control.
Poor reception Faulty antenna connection Check antenna connection at rear of TV.
(snowish picture and Weak transmission Try manually adjusting your refer picture page to21).(
noise Wrong TV system Have you chosen the right TV system? page (refer 21). to
No picture Faulty aerial and cable Check whether euroconnector cables or aerial
sockets are properly connected.
Wrong source selected Check whether the source is correctly selected.
Press button to enter Source list and select
the correct source.
No sound on Wrong TV system Check whether the correct TV system is selected
certain channels (refer to page . 21)
No sound Zero volume level Try increasing volume.
Sound muted Check that the mute ) mode ( is not on. If mute
mode is on, press the key to deactivate mute
mode.
Aim remote control directly at sensor on front of TV.
Headphone is connected Disconnect headphone connection (for 26/32models
only).
Sound interference Electrical appliances Try switching off any electrical appliances, for
interference example, hairdryer, vacuum that cleaner are in use.
TV not responding Wrong polarity of batteries Check polarity of the batteries.
to remote control Flat batteries Try changing the batteries.
Occasional appearance Characteristic of liquid This symptom is not a . Theproblem liquid crystal
of red, blue, green crystal panel panel is built with very high precision technology
and black spots on giving you the fine picture asionally, details. a Occfew
screen non-active pixels may appear on the screen as a fixed
point red, of blue, green or black. Note that this
does not affect the performance of the set.
Intermittent or * HDCP (see glossary) Noise is displayed if the connected digital equipments
flickering picture on authentication failed (DVD player or Set-Top *HDCP box)authentication
in HD mode failed. Check user manual for the digital equipment
you are connecting.
Use a standard HDMI to DVI cable.
No sound or picture but Set on standby mode Press the key on the remote control.
front panel red light is
on
Changing from one Pay TV channels are This is normal behaviour and no action is required.
channel to another encoded by the cable
channel takes a long provider and takes a
time longer time decode.to
31 |
ACEC
