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9Troubleshooting
EnglishPlease be aware that new software may change the functionality of your receiver.
Should you experience any difficulties with the operation of the receiver, please consult the relevant section of
this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a
customer service adviser.
SymptomCauseRemedy
The display on the front panel doesFaulty power supplyCheck that the power cord is
not light up.correctly connected. Disconnect
this cord and reconnect it to
ensure it is in place.
Check that the power is available
at the wall socket.
No sound or picture but the frontReceiver in StandbyPress the Standby button.
panel red light is on.
No sound or picture but the frontDish pointed incorrectlyAdjust the dish pointing. Check the
panel green light is on.signal level from the Antenna Setup
menu.
Poor signalCheck the connections at the LNB
and between the LNB and the
receiver, or adjust the dish.
Receiver in TV modePress <TV/STB> on the remote
control once or twice.
Poor SCART connectionsCheck the SCART connections
Poor pictureIncorrect dish pointingAdjust the dish pointing.
The remote control does notMake sure the receiver is on.
operate your receiver.
Make sure you are pointing the
remote control at the receiver
front panel.
Check the batteries in your
remote control.
On-screen display working butPoor reception/signalCheck the installation and the
there is no reception.antenna positioning.
No power fed to LNBCheck the cable between the LNB
and the receiver.
36 TROUBLESHOOTING |
ACEC
