Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are
unable to remedy a problem by following these hints, consult your dealer or service center.
ProblemSolution
No power� Check if the AC power cord is properly connected.
No picture� Check if the TV is switched on.
� Check the video connection.
Distorted picture� The disc is badly scratched or dirty.
� Sometimes a small amount of picture distortion
may appear .This is not a malfunction.
Completely distorted picture or� Make sure the NTSC/PAL setting at the DVD
black/white picture with DVDplayer matches the video signal of your television.
or Video CD(See NTSC/PAL Conversion)
No sound or distorted sound� Adjust the volume.
� Check that the speakers are connected correctly.
No audio at digital output� Check the digital connections.
� Check the settings menu to make sure the digital
output is set to ALL or PCM.
� Check if the audio format of the selected audio
language matches your receiver capabilities.
Disc canOt be played� Ensure the disc label is facing up.
� Check if the disc is defective by trying another disc.
No return to start-up screen when� Reset the unit by switching the player off, then on
disc is removedagain.
The player does not respond to� Aim the remote control directly at the sensor on
the remote controlthe front of the player.
� Reduce the distance to the player.
� Replace the batteries in the remote control.
� Insert the batteries with their polarities (+/� signs)
as indicated.
Buttons do not work� In order to completely reset the player, unplug the
AC cord from the AC outlet.
Player does not respond to some� Operations may not be permitted by the disc.
operating commands during playback.Refer to the instructions of the disc.
DVD Video player cannot read� Use a commonly available cleaning CD/DVD to
CDs/DVDsclean the lens before sending the DVD Video player
for repair.
25
DVD736K IFU for /751 3141 016 19191 DVD 736K/691 English IFU252001.1.31, 10:33 AM
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ACEC
