If You Need Service Or Assistance
We suggest you follow 2. If the problem is not due to one
of the above items:..
these steps:
l Contact the dealer from whom you
1. Before calling for assistance... purchased the unit, or an authorized
Performance problems often result from WhirlpoolSM service company.
little things you can find and fix yourself
3. If you need FSP@ replacement
without tools of any kind. parts?...
If your washer does not fill: FSP is a registered trademark of
l Is the power supply cord plugged into Whirlpool Corporation for quality parts.
a live circuit with the proper voltage? Look for this symbol of quality when-
?Are both water faucets open? ever you need a replacement part for
l Have you checked your home?s main your Whirlpool appliance. FSP replace-
fuses or circuit breaker box? ment parts will fit right and work right,
because they are made to the same
l Are the water supply hoses kinked?
exacting specifications used to build
l Is the Cycle Control Knob set and every new Whirlpool appliance.
pulled out? To locate FSP replacement parts in
If your washer does not spin: your area, contact the dealer from
whom you purchased the unit, or an
l Is the lid closed?
l Is the power supply cord plugged into authorized Whirlpool service company.
?When requesting assistance, please
a live circuit with the proper voltage?
l Have you checked your home?s main provide: model number, serial number,
date of purchase, and a complete
fuses or circuit breaker box? description of the problem. This infor-
If your washer stops during mation is needed in order to better re-
a cycle: spond to your request.
l Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
l Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn?t:
*The washer may seem to be draining
during wash and rinse cycles.
l Water can siphon out.
(See Installation Instructions.)
12 |