TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call.
Washer and ComponentsWasher Operation
NoisyWasher stops, won?t fill, rinse or agitate
 Is the load balanced and the washer level? The wash load  Check the following:
should be balanced and not overloaded. The washer must be
Is the power cord plugged in?
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the Is the indicator on the Cycle Control knob properly lined up
Installation Instructions.with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
 Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.Are the water inlet valve filters clogged?
 Are the gears engaging after the drain and before spin, or Are both the hot and cold water taps turned on?
is the upper part of agitator clicking during wash? These
are normal washer noises.Is the water inlet hose kinked?
 Does the water level seem too low, or does the washer
Leakingappear to not fill completely? The top of the agitator is much
higher than the highest water level. This is normal and
 Check the following: necessary for clothes to move freely.
Are the fill hoses tight? Â Has a fuse blown or is the circuit breaker open? If problem
continues, call an electrician.
Are the fill hose washers properly seated?
 Are you using an extension cord? Do not use an extension
Is the drain hose clamp properly installed? See the Installation cord or an electrical portable outlet device.
Instructions.
 Is the washer in a normal pause in the cycle? The washer
 Is the sink or drain clogged? Sink and standpipe must be pauses for about 2 minutes during certain cycles. Allow the
able to handle 64 l (17 gal.) of water per minute.cycle to continue. Some cycles feature periods of agitation
and soak.
 Is water deflecting off the tub ring or the load? Center the
tub before starting the washer. The wash load should be  Is the washer overloaded? Wash smaller loads.
balanced and not overloaded. The fill or spray rinses can
deflect off the load. The washer must be level. The front feet  Is the lid open? The lid must be closed during operation.
should be properly installed and the nuts tightened. Reset the Washer will not agitate or spin with the lid open.
rear leveling legs (if needed). See the Installation Instructions.
 Check household plumbing for leaks. Washer won?t drain or spin
 Is the drain hose clogged, or the end of the drain hose
Basket crookedmore than 183 cm (72") above the floor? See the Installation
Instructions for proper installation of drain hose.
 Was the washer basket pulled forward during loading?  Is the lid open? The lid must be closed during operation.
Push the basket to the center before starting wash.
Washer will not agitate or spin with the lid open.
 Is the load balanced and the washer level? The wash load  Is there excessive sudsing? Always measure detergent.
should be balanced and not overloaded. The washer must be Follow manufacturer?s directions. If you have very soft water,
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the you might need to use less detergent.
Installation Instructions.
 The washer basket moves while washing. This is normal.Washer continues to fill or drain, cycle seems stuck
 Is the top of drain hose lower than the water level in
Agitator operationwasher? The top of the hose must be higher than the water
level in the washer for proper operation. See the Installation
 The top of the agitator is loose, or moves in only one Instructions.
direction. This is normal. Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
Dispensers clogged or bleach leakingfit securely. Do not seal the drain hose with tape. The hose
needs an air gap. See the Installation Instructions.
 Did you follow the manufacturer?s directions when adding
detergent and fabric softener to the dispensers (on some
models)? Measure detergent and fabric softener. Slowly pour
into the dispensers. Wipe up all spills. Dilute fabric softener in
the fabric softener dispenser.
 Did you put powdered or color-safe bleach in the liquid
chlorine bleach dispenser (on some models)? Add
powdered or liquid color-safe bleach directly to the basket. Do
not use the chlorine bleach dispenser for color-safe bleach.
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