TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and ComponentsWasher Operation
NoisyWasher stops, won?t fill, rinse or agitate
Is the load balanced and the washer level? The wash load Check the following:
should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts Is the power cord plugged in?
tightened. Reset the rear leveling legs (if needed). See the Is the indicator on the Cycle Control knob properly lined up
Installation Instructions.with a cycle? Turn the Cycle Control knob to the right slightly
Did you completely remove the yellow shipping strap with and pull to start.
cotter pins? See the Installation Instructions.Are the water inlet valve screens clogged?
Are the gears engaging after the drain and before spin, or Are both the hot and cold water faucets turned on?
is the upper part of agitator clicking during wash? These
are normal washer noises.Is the water inlet hose kinked?
Does the water level seem too low, or does the washer
Leakingappear to not fill completely? The top of the agitator is much
higher than the highest water level. This is normal and
necessary for clothes to move freely.
Check the following:
Has a fuse blown or is the circuit breaker open? If problem
Are the fill hoses tight? continues, call an electrician.
Are the fill hose washers properly seated?
Are you using an extension cord? Do not use an extension
Is the drain hose clamp properly installed? See the Installation cord or an electrical portable outlet device.
Instructions.
Is the washer in a normal pause in the cycle? The washer
Is the sink or drain clogged? Sink and standpipe must be pauses for about 2 minutes during certain cycles. Allow the
able to handle 64 L of water per minute.cycle to continue. Some cycles feature periods of agitation
Is water deflecting off the tub ring or the load? Center the and soak.
tub before starting the washer. The wash load should be Is the washer overloaded? Wash smaller loads.
balanced and not overloaded. The fill or spray rinses can Is the lid open? The lid must be closed during operation.
deflect off the load. The washer must be level. The front feet Washer will not agitate or spin with the lid open.
should be properly installed and the nuts tightened. Reset the
rear leveling legs (if needed). See the Installation Instructions.
Washer won?t drain or spin
Check household plumbing for leaks.
Is the drain hose clogged, or the end of the drain hose
Basket crookedmore than 244 cm above the floor? See the Installation
Instructions for proper installation of drain hose.
Was the washer basket pulled forward during loading?
Push the basket to the center before starting wash.Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is the load balanced and the washer level? The wash load
should be balanced and not overloaded. The washer must be Is there excessive sudsing? Always measure detergent.
Follow manufacturer?s directions. If you have very soft water,
level. The front feet should be properly installed and the nuts you might need to use less detergent.
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.
Washer continues to fill or drain, cycle seems stuck
The washer basket moves while washing. This is normal.
Is the top of drain hose lower than the water level in
Agitator operationwasher? The top of the hose must be higher than the water
level in the washer for proper operation. See the Installation
The top of the agitator is loose, or moves in only one Instructions.
direction. This is normal.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
Dispensers clogged or bleach leakingfit securely. Do not seal the drain hose with tape. The hose
needs an air gap. See the Installation Instructions.
Did you follow the manufacturer?s directions when adding
detergent and fabric softener to the dispensers (on some
models)? Measure detergent and fabric softener. Carefully
pour into the dispensers. Wipe up all spills. Dilute fabric
softener in the fabric softener dispenser.
Did you put powdered or color-safe bleach in the liquid
chlorine bleach dispenser (on some models)? Add
powdered or liquid color-safe bleach directly to the basket. Do
not use the chlorine bleach dispenser for color-safe bleach.
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ACEC
