Washer basket is crookedStains on load
Was the washer basket pulled forward during loading?Did you follow the manufacturer?s directions when adding
The wash load should be balanced and not overloaded. Push detergent and fabric softener?
the basket to the center before starting washer.Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs Is there above average iron (rust) in water?
(if needed). See the Installation Instructions. You may need to install an iron filter.
The washer basket moves while washing. Did you properly sort the load?
This is normal.Sort dark clothes from whites and lights.
Did you unload the washer promptly?
Agitator operationTo avoid dye transfer, unload the washer as soon as it stops.
The top of the agitator is loose, or moves in only one
direction.Load is wrinkled
This is normal.Did you unload the washer promptly?
Unload the washer as soon as it stops.
Dispensers clogged or bleach leaking
Did you use the right cycle for the load being washed?
Use the Casual/Planchado Permanente (Casual/Permanent
Did you follow the manufacturer?s directions when adding
detergent and fabric softener to the dispensers?Press) cycle or another cycle with low spin speeds (if
Measure detergent and fabric softener. Carefully pour into the available) to reduce wrinkling.
dispensers. Wipe up all spills.Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
Dilute fabric softener in the fabric softener dispenser.
should move freely during washing.
Did you put powdered or color-safe bleach in the liquid
chlorine bleach dispenser?Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?
Add powdered or liquid color-safe bleach directly to the
basket. Do not use the chlorine bleach dispenser for color-If safe for the load, use warm or hot wash water. Use cold
rinse water.
safe bleach.
Are the hot and cold water hoses reversed?
Load too wetCheck to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).Load is tangled or twisted
Did you use a cold rinse?
Cold rinses leave loads wetter than do warm rinses. This is Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
normal.
should move freely during washing.
Residue or lint on loadDid you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
Did you sort properly?the agitator.
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.Gray whites, dingy colors
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint Did you properly sort the load?
can be trapped in the load if overloaded. Wash smaller loads.Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Check the following:
Was the wash temperature too low?
Was paper or tissue left in the pockets?
Use hot or warm washes if safe for the load. Hot water should
Did you use enough detergent? Follow manufacturer?s be at least 111°F (44°C) to clean heavy soils.
directions. Use enough detergent to hold the lint in the water.
Did you use enough detergent, or do you have hard
Is your water colder than 70°F (21°C)? Wash water colder water?
than 70°F (21°C) may not completely dissolve the detergent.Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
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