Washing machine exterior and control panelLid seal
? Clean with a soft damp cloth.? Clean from time to time with a damp cloth.
? If necessary, a neutral household cleaner can be Water inlet hose(s)
applied (do not use aggressive or abrasive products).? Check the hose regularly for brittleness and
cracks. Replace if necessary.
TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic Reconnect the washing machine.
safety functions which detect and diagnose faults at Press the ?On/Off? button to continue with the
an early stage and allow you to react appropriately.programme (do not add detergent for this
Often, however, the faults detected are small programme).
enough to be solved in a matter of minutes.*The washing machine does not drain out
For example:the water.
*The washing machine does not start, no lamp Switch off the washing machine by pressing the
lights up.?On/Off? button and unplug it.
Check whether:Check whether:
? the washing machine is plugged in.? the ?Rinse Hold? button is pressed. Terminate
? the wall socket is functioning correctly this option.
(use a table lamp or similar).? the drain hose is kinked (see ?Installation?).
*The washing machine does not start, but ? the pump impeller is obstructed (see ?Cleaning
the pilot lamp is on.the foreign body trap?).
Check whether:? the water in the drain hose is frozen.
? the washing machine lid is properly closed. Open If water has remained in the drum, you can drain
and close it again.
? a programme has been selected.it by following the instructions in the chapter
? the water tap is open.?Draining residual water?.
*The washing machine stops during the IMPORTANT: Before draining, allow the wash water
programme.to cool down.
Check whether:Reconnect the washing machine.
Press the ?On/Off? button to continue with the
? the ?Rinse Hold? button is pressed: terminate programme (do not add detergent for this
this option by pressing the button again.programme).
? the water tap is open.If the fault re-occurs, contact After-Sales Service
? the pump/foreign body trap is blocked (see (see ?After-Sales Service?)
?Cleaning the Foreign Body Trap?).
? the Water stop could be activated (see ?Water *Detergent and additive product residues
stop fault?).remain in dispenser at end of wash.
*Insufficient or no water supply.Check whether:
Switch off the washing machine by pressing the ? the detergent dispenser is properly installed and
?On/Off? button and unplug it.is not blocked (see ?Care and maintenance?).
Check whether:? the foreign body trap in the water inlet hose is
? the water tap is fully turned on, and the water not blocked (see ?Care and maintenance?).
supply pressure is sufficient.*The washing machine vibrates during the
? the water inlet hose is kinked.spin cycle.
? the mesh filter in the water inlet hose is blocked Check whether:
(see ?Care and maintenance?).? the washing machine is levelled and all the feet
? the water in the water inlet hose is frozen.are adjusted (see ?Installation?).
? the washing machine has a safety hose and the ? the transport bracket has been removed. Before
safety valve is open (red indicator in the safety starting up the washing machine, the transport
valve inspection window). In this case replace it bracket MUST be removed (see ?Installation?).
with a new safety hose.
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