Reauestina Assistance or
Before calling for assistance or service, please check ?Troubleshooting? on page 24. It may
save you the cosf of a service call. lf you still need help, follow the instructions below.
1. If you need assistance* . . . 3. If you need FSP
Call the Whirlpool Consumer Assistance replacement parts . . .
Center telephone number. FSP is a registered trademark of Whirlpool
Dial toll-free from anywhere Corporation for quality parts. Look for this
w In the U.S.A.: symbol of quality whenever you need a
1-800-253-l 301 replacement part for your WhirlpooP appli-
El ance. FSP replacement parts will fii right and
and talk with one of our trained
consultants. The consultant can instruct you work right, because they are made to the
same exacting specifications used to build
in how to obtain satisfactory operation from every new Whirlpool appliance.
your appliance or, if service is necessary,
recommend a qualified service company in To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
your area. Consumer Assistance Center number
If you prefer, write to:
in Step 1.
Mr. William Clark
Consumer Assistance Representative 4. If you are not satisfied
Whirlpod Corporation with how the problem
2000 North M-63 was solved . . .
Benton Harbor, MI 49022-2692
l Contact the Major Appliance Consumer
Please include a daytime phone number in Actiin Program (MACAP). MACAP is a
your conespondence. group of independent consumer experts
that voices consumer views at the highest
2. If you need service* . . . levels of the major appliance industry.
Whirlpool has a nationwide network of l Contact MACAP only when the dealer,
authorized service companies. authorized servicer, and Whirlpool have
Whirlpool service technicians failed to resolve your problem.
swla are trained to fulfill the product
Major Appliance Consumer Action Program
warranty and provide after- 20 North Wacker Drive
El warranty service, anywhere in Chicago, IL 60606
the United States. To locate the authorized
l MACAP will in turn inform us of your
Whirlpool service company in your area, call action.
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele-
phone directory Yellow Pages under:
?When asking for help or service:
Please provide a detailed description of the problem, your appliance?s complete model
and seriil numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
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