TROUBLESHOOTING
You can solve many common air conditioner problems easily, saving you the cost of a service call. Try the suggestions below to
see whether you can solve your problem without outside help.
Air conditioner will not operate.Air conditioner cycles on and off too much or does not
cool.
The power supply cord is unplugged. Plug into a grounded
3 prong outlet. See ?Electrical Requirements.?MODE is set to POWER SAVER. Use Power Saver only
A household fuse has blown or circuit breaker has when you are away from home or asleep, since the fan does
tripped. Replace the fuse or reset the circuit breaker. Plug not circulate the room air continuously. Use Low, High or
Turbo for your best comfort.
into a grounded 3 prong outlet. See ?Electrical
Requirements.?The air conditioner is not properly sized for your room.
The Power On/Off button has not been pressed. Press Check the cooling capabilities of your room air conditioner.
POWER ON/OFF.Room air conditioners are not designed to cool multiple
rooms.
The local power has failed. Wait for power to be restored.The filter is dirty or obstructed by debris. Clean the filter.
The inside evaporator and outside condenser coils are
Air conditioner blows fuses or trips circuit breakers.dirty or obstructed by debris. See ?Annual Maintenance.?
Too many appliances are being used on the same circuit. There is excessive heat or moisture (open container
Unplug or relocate appliances that share the same circuit.cooking, showers, etc.) in the room. Use a fan to exhaust
Time delay fuse or circuit breaker of the wrong capacity heat or moisture from the room. Try not to use heat-
is being used. Replace with a time delay fuse or circuit producing appliances during the hottest part of the day.
breaker of the correct capacity. See ?Electrical The louvers are blocked. Install the air conditioner in a
Requirements.?location where the louvers are free from curtains, blinds,
An extension cord is being used. Do not use an extension furniture, etc.
cord with this or any other appliance.The outside temperature is below 65°F (18°C). Do not try to
operate your air conditioner in the cooling mode when the
You are trying to restart the air conditioner too soon after outside temperature is below 65°F (18°C).
turning it off. Wait at least 3 minutes after turning air
conditioner off before trying to restart the air conditioner.The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
a very hot room.
Air conditioner seems to run too much.
Windows or doors to the outside are open. Close all
The current air conditioner replaced an older model. The windows and doors.
use of more efficient components may cause the air The temperature set point is not at a cool enough setting.
conditioner to run longer than an older model, but the total Adjust the temperature set point to a cooler setting by
energy consumption will be less. Newer air conditioners do
not emit the ?blast? of cold air you may be accustomed to pressing the down arrow button. Set Fan Speed to TURBO.
from older units, but this is not an indication of lesser cooling
capacity or efficiency. Refer to the efficiency rating (EER) and Water drips from cabinet into your house.
capacity rating (in BTUs/hr) marked on the air conditioner.
The air conditioner is not properly leveled. The air
The air conditioner is in a heavily occupied room, or heat-conditioner should slope slightly downward toward the
producing appliances are in use in the room. Use exhaust outside. Level the air conditioner to provide a downward
vent fans while cooking or bathing and try not to use heat-
producing appliances during the hottest part of the day. A slope toward the outside to ensure proper drainage. See the
higher capacity air conditioner may be required, depending Installation Instructions.
on the size of the room being cooled.NOTE: Do not drill a hole in the bottom of the metal base and
condensate pan.
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