Customer Care Department
For general enquiries concerning your Electrolux appli-For Customer Service in the Republic of Ireland please
ance or for further information on Electrolux products,
contact us at the address below:
please contact our Customer Care Department by letterElectrolux
or telephone at the address below or visit our website at
www.electrolux.co.ukElectrolux Group (Ire) Ltd.
Long Mile Road
Customer Care DepartmentDublin 12
Republic of Ireland
ElectroluxTel: + 353 (0) 1 4090751
55-77 High Street
Sloughe-mail:
[email protected]
Berkshire
SL1 1DZ
Tel. 08705 950950 (*)
* calls to this number may be recorded for training pur-
poses.
Guarantee Conditions
Electrolux Guarantee conditions* Appliances found to be in use within a commercial or
similar environment, plus those which are the subject
We, Electrolux, undertake that if, within 12 months of the
to rental agreements.
date of the purchase, this Electrolux appliance or any part* Products of Electrolux manufacture which are not
thereof is proved to be defective by any reason only of faultymarketed by Electrolux.
workmanship or materials, we will, at our option, repair or
replace the same FREE OF ANY CHARGE for labour,European Guarantee
materials or carriage on condition that:If you should move to another country within Europe then
* The appliance has been correctly installed and usedyour guarantee moves with you to your new home
only on the gas and electricity supply stated on thesubject to the following qualifications:
rating plate.* The guarantee starts from the date you first purchased
* The appliance has been used for normal domesticyour product.
purpose only, and in accordance with the* The guarantee is for the same period and to the same
manufacturer's instructions.extent for labour and parts as exist in the new country
* The appliance has not been serviced, maintained,of use for this brand or range of products.
repaired, taken apart or tampered with by any person* This guarantee relates to you and cannot be transferred
not authorised by us.to another user.
* All service work under this guarantee must be* Your new home is within the European Community (EC)
undertaken by a Electrolux Service Centre.or European Free Trade Area.
* Any appliance or defective part replaced shall become* The product is installed and used in accordance with
the Company's property.our instructions and is only used domestically, i.e. a
* This guarantee is in addition to your statutory and othernormal household
legal rights.* The product is installed taking into account regulations
Home visits are made between 8.30am and 5.30pmin your new country.
Monday to Friday. Visits may be available outside theseBefore you move, please contact your nearest Customer
hours, in which case a premium will be charged.Care centre, listed below, to give them details of your new
home. They will then ensure that the local Service
ExclusionsOrganisation is aware of your move and able to look after
This guarantee does not cover:
* Damage or calls resulting from transportation, improperyou and your appliances.
FranceSenlis+33 (0) 3 44 62 20 13
use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.GermanyNürnberg+49 (0) 800 234 7378
* Costs incurred for calls to put right an appliance whichItalyPordenone +39 (0) 800 117511
is improperly installed or calls to appliance outside theSwedenStockholm +46 (0) 20 78 77 50
United Kingdom.UKSlough+44 (0)1753 219898
7
ACEC
ELECTROLUX
