Something Not Working
If your appliance is not operating correctly, carry out the following checks before contacting your local Service
Force Centre.
Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or ins-
tallation a charge will be made, even if the appliance is under guarantee.
SymptomCauseSolution
Interior Light (refrigerator) ? Appliance is not plugged in? Plug in the appliance
does not work? The appliance is not switched on? Switch on the appliance
? There is no power to the appliance? Check the main fuse box in the
house
? The bulb is not fitted correctly or ? Refit the bulb or replace with a
has fused.new bulb
The appliance does not cool ? The doors have not been closed ? Close the doors
down sufficientlyproperly
? A door has been opened frequently? Avoid frequent opening of the
doors
? The temperature control knob is ? Reset as required
not set correctly
? Food has been introduced into the ? The appliance will cool down in
appliancedue course.
Food is freezing in the fridge ? The temperature control knob ? Reset as required
is incorrectly set
? Food is too close to ventilation ? Reposition food, leaving a gap.
holes at the back
The motor works ? Temperature control knob is ? Change the setting
continuously incorrectly set
? The doors are not properly closed? Close the doors
? Doors have been opened frequently ? Avoid frequent opening of the doors
? Food has recently been introduced ? The appliance will cool down in
into the appliancedue course.
? The condenser is dirty? Clean (read the Maintenance &
Cleaning section).
Water/condensation in the ? Wet vegetables have been put ? This may occur from time to time
vegetable drawerinto the box
Condensation on the ? High humidity level in the room.? It does not affect the performance
outside of the cabinetof the appliance. Increase the
room ventilation.
Doors do not close? The appliance is not level? Level the appliance correctly
? The doors are incorrectly aligned? Re-align the doors
? Food is preventing the doors ? Re-position food
shutting
Noises? The appliance may not be level? Level the appliance
? Something may be vibrating inside? Check the contents and shelves
are properly positioned.
All product lights start ? Your product has a major fault? Contact your local Service
flashing and the alarm soundsForce Centre
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