IF YOU HAVE A PRINTING PROBLEM
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SymptomSolution
Printing is slanted The envelopes are improperly loaded. Remove the OUT tray, make sure
on envelopes.the stack of envelopes is at least 1/8 inch (3 mm) thick but not more
than 1/2 inch (1 cm) thick. Tap the stack on a table to make it even. Align
the stack against the right side of the printer. Make sure the paper width
adjuster is in the correct position for the size of envelopes you are
printing. Reinstall the OUT tray.
Unsupported or different envelope types, sizes, or weights are loaded
into the printer �s IN tray at the same time. Remove the envelopes and
reload envelopes of only one type, size, and weight. Use envelopes that
meet the recommendations in Section 6.
Envelopes were incorrectly added to the stack in the IN tray. To add
envelopes, remove any envelopes from the IN tray and combine them
with a new stack of the same type, size, and weight. Make sure the stack
of envelopes is at least 1/8 inch (3 mm) thick but not more than 1/2 inch
(1 cm) thick. Tap the stack on a table to make it even and reload the
envelopes.
When printing on an individual envelope inserted into the single
envelope slot, make sure the right side of the envelope presses evenly
against the right side of the IN tray.
The OUT tray is improperly installed in the printer. Make sure the OUT
tray is fully installed into the printer and rests evenly on the IN tray. If
necessary, lift the top cover, let the print cartridge cradles move to their
center position, insert the OUT tray, and lower the top cover.
Printing is slanted The cards are unevenly or incorrectly loaded in the printer. Remove and
on cards.reload the cards as described in Section 3. Make sure the card guide is
in the raised position and that the card stack presses against it. Slide the
paper width adjuster to the right until it presses against the left edge of
the cards.
Unsupported or different card types, sizes, or weights are in the printer
at the same time. Remove the cards and reload cards of only one type,
size, and weight. Use cards that meet the recommendations in
Section 6.
Cards were incorrectly added to the stack. To add cards, remove any
cards from the IN tray and combine them with a new stack of the same
1
type, size, and weight of cards. Make sure the stack is at least /8 inch
11
(3 mm) thick but not more than /4 inch (/2 cm), tap to even the stack,
and reload the cards.
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ACEC
