SOMETHING NOT WORKING
Important:If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation a charge will be made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre, check the following points:
SymptomSolution
No power to the applianceCheck there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
The light does not come on Ensure that the bulb is correctly fitted.
Replace the bulb if it has blown.
Check the door light switch is not jammed.
The temperature in the fridge or freezer section isCheck the thermostat knob in the fridge is turned to
too highthe correct setting relative to ambient conditions.
Check the ambient temperature is within the
applianceOs operating limits of 10!C to 32!C.
The freezer door will not openHas door just been opened? If so leave for a few
minutes to allow the air pressure to equalise.
The compressor runs continouslyAdjust the thermostat to give correct temperature
control. See OSetting the temperature�.
Check that the doors are closed.
Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
Check that air ventilation is not obstructed.
Excessive frost and ice has built upEnsure the doors are not left open.
Check that nothing is preventing the doors from
closing.
Is the door gasket intact and clean.
Has advised periodic defrosting been carried out.
NoiseRefer to normal operating sounds.
W ater under the salad binCheck the drain hole is not blocked. (see
Maintenance and Cleaning).
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service call.
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