38Solutions To Common Problems
Water/Moisture/Frost Outside Refrigerator
Problem Cause Correction
Moisture collects on outside " Weather is humid. " This is normal in humid weather. When humidity is
of refrigerator or between lower, the moisture should disappear.
doors. " Door is slightly open, causing cold air " See Problem section Opening/Closing Of
from inside refrigerator to meet warm Doors/Drawers.
air from outside.
Automatic Ice Maker
Problem Cause Correction
Ice maker is not making any " Ice maker power switch is Off. " Turn on power switch.
ice.
" Water supply is not connected to " Connect water supply (see Installation Instructions).
refrigerator. " Turn on household water line valve.
" Household water line valve is not
open. " See Problem section Temperatures Are Too Warm.
" Freezer is not cold enough. " Turn off household water line valve. Remove valve.
" Valve on cold water pipe is clogged Ensure that valve is not a self-piercing valve. Clean
or restricted by foreign material. If valve. Replace valve if necessary.
valve is of the self-piercing type, it
may not have created a sufficiently
sized hole in tube for water to pass " If not, the ice & water filter cartridge is clogged or
through). restricted, and must be replaced.
" Check to see if the water dispenser " Push firmly until the water filter snaps into place.
is dispensing water.
" Water filter is not completely seated.
Ice maker is not making " Ice maker is producing less ice than " Ice maker should produce approximately 4-5 pounds
enough ice. you expect. of ice every 24 hours. Express Ice should produce
up to 6 pounds of ice every 24 hours.
" Freezer is not cold enough. " See Problem section Temperatures Are Too Warm.
" Household water line valve is not " Turn on household water line valve.
completely open.
" Check to see if water dispenser is " If it is, replace the ice & water filter cartridge.
dispensing slower than normal.
Ice maker will not stop " Ice maker wire signal arm is being " Move item and release wire signal arm. Remove any
making ice. held down by some item in the ice cubes frozen together over wire signal arm.
freezer.
Ice maker is not separating " Ice cubes are not being used " Remove and shake ice bin to separate cubes.
the ice cubes. frequently enough.
" Ice cubes are hollow or smaller than " The ice & water filter cartridge may be clogged.
normal. Replace filter cartridge.
Ice has bad odor and taste. " Ice has picked up odor or flavor from " Cover foods tightly. Discard stale ice. Ice maker will
strong food stored in refrigerator or produce fresh supply.
freezer.
" Water running to ice maker has poor " Add filter to water supply line. Consult a water
taste or odor. purifying company.
" Ice not used frequently enough. " Discard stale ice.
241540100_eb_sxs_Use&Care_En.pmd383/17/2004, 10:37 AM |
ACEC
