Something not Working?
Important:If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation a charge will be made, even if the appliance is under guarantee.
Beforecontacting your local Service Force Centre check the following points.
SymptomSolution
No power to appliance- Check there is power at the socket.
- Check there is not a power cut by checking the
household lights.
- Check the fuse has not blown.
The light does not come on- Ensure that the bulb is correctly fitted.
- Replace the bulb if it has blown.
- Check the door light switch is not jammed.
The temperature in the fridge or freezer section is too high- Check the thermostat in the fridge is turned to the
correct setting relative to ambient conditions.
- Check the ambient temperature is within the appliances
operating limits of 10uC to 32uC.
Relocate the appliance if necessary.
The compressor runs continuously- Adjust the thermostat to give correct temperature
control. See page 5.
- Check that the doors are closed.
- Large quantities of food have recently been placed in
the cabinet/and or door is frequently opened.
- Check that air ventilation is not obstructed.
Excessive frost and ice has built up- Ensure the doors are not left open.
- Check that nothing is preventing the doors from closing.
- Is the door gasket intact and clean.
- Has advised periodic defrosting been carried out.
Noise- Refer to normal operating sounds.
If after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
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