If You Need Service Or Assistance
We suggest you follow
these five steps:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from little Whirlpool has a nationwide
things you can find and fix yourself without tools 5~ network of authorized
of any kind. whi,til 01 WhirlpoolSM service com-
SERVrCE panies. Whirlpool service
If your dishwasher will not run, or stops -2
technicians are trained to
during a cycle:
fulfill the product warranty and provide after-
l Is the door tightly closed and securely latched? warranty service, anywhere in the United States.
l Has the cycle been correctly set? To locate the authorized Whirlpool service com-
. Is the water turned on? pany in your area, call our COOL-LINE@ service
assistance telephone number (see Step 2) or look
l Have you checked your home?s main fuses or
in your telephone directory Yellow Pages under:
circuit breaker box?
l Is the dishwasher wired into a live circuit with the APPLIANCES- HO?SEHOLD - ELECTRlCAL APPLIANCES -
MAJOR - SERWCE L REPAIR MAJOR - REPAlRlNG a PARTS
proper voltage? OR
l If the motor has stopped because of an overload, WASHING MACHINES. DRYERS
(L IRONERS-SERWClNG
it will automatically reset itself within a few min-
WH,RLPOOL HPPLI4NCES
utes. If the motor does not start, call for service. AUTHORllED WHIRLPOOL SERVlCE
?iERLv(?E C?MPA.V,~S
XY2 SERWE co
If dishwasher won?t fill: 123 MAPLE 999 9999
l Is overflow protector stuck in ?up? position?
4. If you have a problem?...
Overflow protector should move up and down
freely. Press down to release. Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our con-
If water remains in the dishwasher: sultants, or if you prefer, write to:
l Has the cycle completed? Mr. Donald Skinner
l A small amount of remaining water is normal. Director of Consumer Relations
l Is drain air gap clogged? Whirlpool Corporation
2000 M-63
If detergent remains in the covered Benton Harbor, Ml 49022
detergent cup:
Please include a daytime phone number in your
l Is the bottom rack in backwards? (The rack correspondence.
bumpers should be at the front.)
l Is the dishwasher detergent fresh and dry 5. If you need FSP? replacement parts:..
without lumps? FSP is a registered trademark of Whirlpool
l Is the cycle completed? Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
If white residue appears on front of access
for your Whirlpool appliance. FSP replacement
panel:
parts will fit right and work right, because they are
l Is more detergent being used than needed? See made to the same exacting specifications used
page 9 for recommended amounts of detergent. to build every new Whirlpool appliance.
l Some liquid detergents develop excess foam To locate FSP replacement parts in your area,
and build up on exterior of access panel. Try a refer to Step 3 above or call the Whirlpool COOL-
different brand to reduce foaming and eliminate LINE service assistance number in Step 2.
build-up.
*If you must call or write, please provide: model
2. If you need assistance?.. number, serial number, date of purchase, and a
complete description of the problem. This infor-
Call Whirlpool COOL-LINE??? service
mation is needed in order to better respond to
assistance telephone number. Dial free
your request for assistance.
from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to obtain
satisfactory operation from your appliance or,
if service is necessary, recommend a qualified
service company in your area.
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