If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance... operation from your appliance or, if service is neces-
Performance problems often result from little things sary, recommend a qualified service company in
You can find and fix yourself without tools of any kind. your area.
If your refrlgemtor will not operate:
l Is the power supply cord plugged into a live circuit
3. If you need service*...
with the proper voltage? (See page 4.)
Whirlpool has a na-
l Have you checked your home?s main fuses or circuit
tionwide network of
breaker box?
l Is the Refrigerator Control turned ON? franchised TECH-CARE
Service Companies.
It there is a mttling or jingling noise, or other un-
TECH-CARE service
tamlllar sounds:
technicians are trained
l Is something on top or behind the refrrgerator mak-
to fulfill the product
ing noise when the refrigerator is running?
warranty and provide
l New features on your new refrigerator make new
after-warranty service,
sounds. You may be hearing air flowing from the
FRANCHISED SERVICE anywhere in the United
fans, timer clicks for the defrosting cycle; defrost
States. To locate TECH-
woter draining into the defrost pan.
CARE service in your area, call our COOL-LINE sewice
If your ice maker will not opemte:
assistance telephone number [see Step 2) or look in
l Has the freezer had enough time to get cold? With a
your telephone directory Yellow Pages under:
new refrigerator, this might take overnight.
l Is the signal arm ON,, in the down position? APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE 6 REPAIR MAJOR- REPAIRING h PARTS
l Is the water valve turned on? Is water getting to the OR
ice maker? WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TEM-CARE SERVICE
If there is water in the defrost pan:
SERVICE COMPANIES SERVICE COMPANIES
l In hot, muggy weather, this is normal The pan can XYZ SERVICE CO XYZ SERVICE CO
even be half full. Make sure the refrigerator is level so 123 MaDk 999-9999 123 khpk 999-9999
the pan doesn?t overflow. OR
WASHING MACHINES. DRYERS
It the light does not work: 6 IRONERS- SERVICING
l Have you checked your home?s main fuses or circuit
WHIRLPOOL APPLIANCES
breaker box? FRANCHISED TECH-CARESERVICE
l Is the power supply cord plugged Into a live circuit SERVICE COMPANIES
with the proper voltage? (See page 4.) XYZ SERVICE CO
123 Maple 999.9999
If a bulb is burned out:
l See instructionsforchanging light bulbson page 6. 4. If you have a problem*...
Use appliance bulbs only.
Call our COOL-LINE service assistance telephone
If the motor seems to run too much: number [see Step 2) and talk with one of our Consul-
l Is the condenser, behind the refrigerator, free of dust tants, or if you prefer, write to:
and lint?
Mr. Robert Stanley
l On hot days, or if the room is warm, the motor natu-
Division Vice President
rally runs longer. Whirlpool Corporation
l If the door has been opened a lot, the motor will run
2000 US-33, North
longer to cool down the interior
Benton Harbor, Ml 49022
Remember: Motor running time depends on dif- *If you must call or write, please provide: model
ferent things: number of door openings, amount of number, serial number, date of purchase, and a com-
food stored, temperature of the room, setting of the plete description of the problem. This information is
controls. needed in order to better respond to your request for
And, your new refrigerator may be larger than your assistance.
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart-
FSP 1s a reglslered trademark of WhIrlpool
ment. All this means better refrigeration and may re- CorporalIon for quahly parts Look for H-IS symbol
quire more running time than Your old one. of quollty whenever you need a replacement
parl for Your Whirlpool appllonce FSP
FSP replacement parts WIII fit right and work right.
2. If you need assistance*... because they are made lo the same exacting
8 speclflcaflons used to build every new
0
Call Whlrlpool COOL-LINE @service assistance Whlrlpcol appliance
telephone number. Dial free from:
Contlnental U.S. .-. . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . . . (800) 2534121
and talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
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ACEC
