SOMETHING NOT WORKING
Important
A temperature rise of the frozen food packs, during
defrosting, may shorten their safe storage life.Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation a charge will be made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre, check the following points:
Attention!
In the event of a power failure causing the
temperature within your freezer to rise, do not re-SymptomSolution
freeze the food without checking its condition.
The following guidelines should assist you.No power to the applianceCheck there is power at the socket.
Ice-cream: once thawed should be discarded.Check there is not a power cut by checking the
Fruits & Vegetables: if soft should be cooked andhousehold lights.
used up.
Check the fuse has not blown.
Breads & Cakes: can be re-frozen without danger.
Shellfish: should be refrigerated and used upThe temperature in the freezer is too highCheck the thermostat control knob is turned to the
quickly.correct setting relative to ambient conditions.
Cooked Dishes: i.e. casseroles should beCheck the ambient temperature is within the
refrigerated and used up.appliances operating limits, please refer to the
Large Pieces of Meat: can be re-frozen providinginstallation section in this instruction book.
there are still ice crystals remaining within them.
Small Joints: should be cooked and can then be re-Relocate the appliance if necessary.
frozen as cooked dishes.The freezer door will not openHas door just been opened? If so leave for a few
Chicken: should also be cooked and re-frozen as aminutes to allow the air pressure to equalise.
cooked dish.
The compressor runs continouslyAdjust the thermostat control knob to give correct
temperature control. See Setting the temperature .
Check that the door is closed.
Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
Check that air ventilation is not obstructed.
Excessive frost and ice has built upEnsure the door is not left open.
Check that nothing is preventing the door from
closing.
Is the door gasket intact and clean.
Has advised periodic defrosting been carried out.
NoiseRefer to normal operating sounds.
If, after the above checks, there is still a fault, call your local Service Force Centre.
In guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
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ACEC
ELECTROLUX
