Something not Working?
Before contacting your local Service Force Centre check the following points.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SymptomSolution
No power to appliance- Check there is power at the socket.
- Check there is not a power cut by checking the
household lights.
- Check the fuse has not blown.
The temperature in the freezer is too high- Check the thermostat control knob is turned to the
correct setting relative to ambient conditions.
- Check the ambient temperature is within the appliances
operating limits of 10°C to 32°C.
- Relocate the appliance if necessary.
The freezer door will not open- Has door just been opened?
If so leave for a few minutes to allow the air pressure to
equalise.
The compressor runs continuously- Adjust the thermostat control knob to give correct
temperature control. See page 4.
- Check that the door is closed.
- Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
- Check that air ventilation is not obstructed.
Excessive frost and ice has built up.- Ensure the door is not left open.
- Check that nothing is preventing the door from closing.
- Is the door gasket intact and clean?
- Has advised periodic defrosting been carried out?
Noise- Refer to normal operating sounds.
If after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
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ACEC
ELECTROLUX
