SERVICE AND SPARE PARTSHINTS AND TIPS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your
local Electrolux Service Force Centre by telephoning:- Normal Operating Sounds Energy Saving Advice
Y You may hear faint gurgling or bubbling sounds
when the refrigerant is pumped through the coilsY Do not install the appliance close to sources of
0870 5 929929heat, such as a boiler or radiator.
or tubing at the rear, to the cooling
plate/evaporator.Y Locate the appliance in a cool well ventilated
room and make sure that the air openings of the
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. Y When the compressor is on, the refrigerant isappliance are not obstructed.
being pumped round, and you will hear a whirringFor the address of your local Service Force Centre and further information about Service Force, please visit the
sound or pulsating noise from the compressor.Y Avoid unnecessary frosting in the cabinet by
packing all foodstuffs into airtight packageswebsite at www.serviceforce.co.uk
Y A thermostat controls the compressor, and youBefore calling out an engineer, please ensure you have read the details under the heading �Something Notbefore placing them in the freezer.
will hear a faint OclickO when the thermostat cuts in
Y Always leave warm food to cool down to roomWorking.O
and out.When you contact the Service Force Centre you will need to give the following details:temperature before placing in the appliance.
1.Your name, address and post codeFood StorageY Food which is to be frozen (when cool) should be
placed in the fridge before being transferred to
To obtain the best performance from your freezer 2.Your telephone number
the freezer.
Y Do not store warm food or evaporating liquids.Y Try to avoid keeping the door open for long3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate)
Y Avoid buying frozen food if you cannot store itperiods or opening the door too frequently as
5.The purchase datestraight away. The use of an insulated containerwarm air will enter the cabinet and cause the
is advisable. When you arrive home place thecompressor to switch on unnecessarily often.
frozen food in the freezer immediately.Y Ensure there are no obstructions preventing thePlease note that a valid purchase receipt or guarantee documentation is required for in-guarantee
Y Do not push food together too much, try to allowdoor from closing properly.
service calls.
air to circulate around each item.
In the Event of a Power Failure
Y Do not store food uncovered.
Y Ensure that food placed in the freezer is datedIf there is a power failure during the storage of frozen
foods, keep the door closed. If the temperature
and labelled and used in date order to ensurewithin your freezer should rise, do not refreeze the
that food is consumed at its best.food without checking its condition. The following
CUSTOMER CARE DEPARTMENT
Y Remove suspect food from your freezer andguidelines should assist you:
clean, refer to Maintenance and Cleaning.Ice-cream: Once thawed should be discarded.
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products,
Y Lean food keeps better and longer than fattyFruits & Vegetables: If soft should be cooked andplease contact our Customer Care Department by letter or telephone as follows:-
food, salt reduces the storage time.used up.
Customer Care Department
Y Wrap the food in polythene or aluminium freezingBreads & Cakes: Can be refrozen without danger.
Electroluxbags or foil so that they adhere to the food andShellfish: Should be refrigerated and used up
55-77 High Streetprovide an airtight seal .quickly.
SloughY Packaging which is swollen or has traces ofCooked Dishes: i. e. casseroles should be
refrozen water droplets on the pack couldrefrigerated and used up.
indicate that the product has not been kept at aBerkshire
Large Pieces of Meat: Can be refrozen providing
SL1 1DZsuitable temperature and that it may have lost itsthere are still ice crystals remaining within them.
original quality. Partially thawed food must not beTel: 08705 950 950 (*)
refrozen, it must be consumed within 24 hours.Small Joints: Should be cooked and can then be
refrozen as cooked dishes.
Never exceed the storage times indicated by the
* calls to this number may be recorded for training purposes.manufacturer.Chicken: Should also be cooked and refrozen as a
fresh dish.
Y The symbols on the drawers show different types
of frozen goods.
The numbers indicate storage times in months for
the appropriate types of frozen goods. Whether
the upper or lower value of the indicated storage
time is valid depends on the quality of the foods
and pre-treating before freezing.
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