WARRANTY SERVICE
The complete fine print of our Warranty isPower
attached to the warranty card that came with
Check the CR-1604 fuse (see page 12).
your mixer. If you canOt find it, call us and
weOll send you another one.REPAIR
Also make sure to save your sales receipt.
Service for the CR-1604 is only available
ItOs useful in establishing when you bought
from the Mackie Designs factory in scenic
the mixer and for insurance purposes if some-
Woodinville, Washington.
one happens to borrow your entire studio
If there is a problem with your mixer:
while you were on vacation in Mazatlan.
1. Review the troubleshooting suggestions at
TROUBLESHOOTINGleft.
2. Call us to confirm that the CR-1604 needs
We havenOt included a gigantic trouble-
repair and to get an RA number. You must
shooting chart with circles and arrows and
have a Return Authorization Number
captions on the back because our Service De-
partment and support persons are here to(RA). Call us at 1-800-258-6883, 8 AM to 5
PM Pacific time, Monday through Friday to
handle that sort of thing. Still, there are some
get this number. Products shipped to us
simple tests you can make before you call to
without an RA number will be refused.
determine if your CR-1604 is really the cul-
prit. This saves time all around and prevents3. If you have rotated the pod, return it to its
you from feeling sheepish when it turns outoriginal position (jacks pointing towards
that itOs really your Blort-Tronics Sonicthe back). If youOve added a RotoPod,
Defrabulator thatOs creating the problem,remove it and return the pod to original
and not our mixer.position. If youOve added an XLR10,
remove it.
Bad channel
4. Set aside the rack ears, manual and cord.
Is the channel un-muted? Fader up?
We wonOt need these to repair the mixer
(Honest, this happens.)
(unless you have interharmonic under-TECH
Unplug all Bus Insert and Channel Access
slewing bipolar crosstalk in your rack ears,STUFF
hookups.
a rare but particularly nasty problem...)
Switch output cords. For example, if the
5. Pack the mixer in its original shipping
left output is dead, switch the left and right
carton with the foam end caps in place.
output cords at the mixer. If the problem
This is VERY IMPORTANT. If you do not
moves to the right, itOs not the mixer.
have the carton, just ask for one when you
Bad outputget your RA number and weOll ship it to you
promptly.
Is the output un-muted? Faders up?
Unplug all Bus Insert and Channel Access
hookups.
Switch output cords. For example, if the
left output is dead, switch the left and right
output cords at the mixer. If the problem
moves to the right, itOs not the mixer.
CR-1604CR-1604
with with
pod pod
Noiseto to
top top
Turn all faders and AUX returns down. If
the noise goes away, bring levels back up one
at a time, checking for noise at each step.
Unplug everything except the output
where the noise was detected. If the noise
Be sure to return the CR-1604 in its original
goes away, plug everything back in one at a
Odesktop� mode and remove the rack ears!
time, checking for noise at each connection.
21 |
ACEC
MACKIE
